Q & A with Will English
Question from our client: Currently our POS system creates duplicate vendors and item numbers (different products with the same item numbers). Will this be fixed with the upgrade to QuickBooks Point of Sale (QBPOS) V2013? Also, what are the provisions for loyalty programs and mobile sales in the new system?
Answer: It shouldn’t duplicate item number or vendors. I would have to understand what you are doing to cause this now as there is no fix in the new software. For mobile sales, you can synch up a list of items that you wish to sell mobile. We don’t recommend doing your entire list. Then, POS synchs it to an application on your phone called Go Payments. You then sell items on the phone taking credit card or cash, and it will send the sales transactions back to QBPOS. As for loyalty programs, there is a buy X dollars to get Y dollars or Y percentage off. For example, if you spend $500, you get $25 off. It is not tiered, meaning that you don’t get more discount the more you spend, and you can only use one reward per sales ticket. If you have any more questions, let’s set up a call and I’ll be happy to discuss.