Submitted by Will on July 10, 2012

One of Will’s colleagues is evaluating the new POS 2013 for her client. She posted the following inquiry to an online forum where the QuickBooks Point of Sale experts provide answers & information:

I'm evaluating POS for a client. Now that 2013 has been released can anyone please tell me if the touchscreen functionality is fully functioning in all areas of the software as my client will be using one workstation for all of his needs and really doesn't have room for a keyboard? Additionally, is the touchscreen functionality work differently on the Basic vs. Pro version? I'm hoping it's only the features/functionality of just the software that is different.

Will’s reply:
The sales and receiving screens really benefit from the touchscreen interface.  I would question entering a lot of new inventory items using a touchscreen keyboard.  I think the customer will get pretty frustrated.  I would have a keyboard and mouse to be plugged in during data entry sessions and then removed during sales. I would also encourage your client to invest in a commercial grade touchscreen, like an ELO or HP all-in-one, designed for retail use.