Submitted by Will on June 26, 2014

Q&A with Will English:
One of our National Park clients uses QuickBooks Point of Sale V2013 and QuickBooks Financial Pro V2014. They recently received an item in QB but it didn’t actually arrive at their store, only a back ordered item. She needed to know the best approach without a lot of clean-up work.

Will’s reply: If you copy the voucher and then change it to a Return Voucher, including changing the date to match the original, then copy it again and make the correction, you should be fine. There will be a Credit Memo that will be created to offset the wrong bill, but other than that, no harm no foul.